Conflict Resolution

As a certified coaching and mediation outfit, we are certified to provide coaching and mediation services between different stakeholder groups within any organization.

 

  • Peer-to-peer mediation
  • Team-building
  • Coaching dysfunctional teams
  • Intercultural communication
  • Dialogue/Community/Healing Circles
  • Restorative Justice

Intercultural Communication

As part of our Uncommon Dialogue series, we work with modern-day professionals to develop practical skills in improving interpersonal communication. This exploratorium is highly experiential and can also help intercultural and international teams foster greater understanding. Click here to learn more about our patented Diversity, Difference, and Dialogue process.

Transformative (Restorative) Justice

Restorative Justice is an alternative to using punishment to address harm and conflict. It centers the affected individual(s) and focuses on repairing harm, making amends, and reintegrating the offending individuals back into the community. By virtue of the restorative justice process, we help communities and organizations develop transformative practices that generate greater equity.

Together, our team has close to 40 years of experience working with civic groups, global communities, non-profit organizations, and companies across the world in facilitating restorative justice. We prefer the term “transformative justice” (as opposed to “restorative justice”) as our goal is to transform communities, organizations, and interpersonal dynamics as opposed to “restoring” the status quo. In some instances, restoration is not possible because equity, justice, belonging, and understanding may never have existed.

Although there are dozens of varied restorative justice practices in the industry, we employ a “head, heart, and hands” approach that creates empathy, psychological safety, and understanding. Our goal is to shift the interpersonal dynamic in any given setting so that the affected individual feels a sense of safety and belonging, the offending individual becomes more empowered and reflective, and the community becomes more supportive and proactive.